Partner with a Top Implementation Partner in the UAE
We leverage the power of Microsoft Dynamics 365 to engineer scalable automotive solutions.
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Unified Automotive Service and
Rental Management Solution
Manage your workshop and vehicle leasing operations in one system with Dynamics 365. As a leading Microsoft Dynamics 365 Implementation Partner in the UAE, we deliver an end-to-end ERP solutions that bridges the gap between your fleet and your customers.
Everything You Need to Run Your Service & Rental Business, Unified
Unified Customer View
End the disconnect between sales and service. Consolidate rental history, corporate lease contracts, and workshop repair logs into Dynamics 365 Customer Service for a true 360-degree view.
UAE Localization
Built specifically for the GCC. Seamlessly automate Salik toll reconciliation, RTA traffic fines, and VAT-compliant invoicing directly into your general ledger.
Maximized Utilization
Turn cars around faster. Instantly trigger maintenance workflows when a rental is returned, utilizing Dynamics 365 Supply Chain to ensure spare parts are ready before the car even enters the bay.
Vehicle Rental & Leasing Operations
Frictionless Car Rental and Long-Term Leasing
- Digital Handovers: Eliminate paper. Generate lease agreements, capture e-signatures, and process payments instantly on tablets using Dynamics 365 Sales.
- Dynamic Pricing Engine: Adjust daily, weekly, and monthly rental rates automatically based on fleet availability, seasonal demand, and competitor pricing.
- B2B Corporate Portals: Provide your corporate leasing clients with a self-service portal to view invoices, request maintenance, and track fleet utilization.
Workshop & Service Management
Optimize Your Automotive Service Center
- Digital Job Cards: Create comprehensive repair orders, attach customer complaints, and route the job to the most qualified mechanic available.
- Mechanic Productivity: Track clock-in/clock-out times on specific repairs to measure labor efficiency, track billable hours, and calculate mechanic payroll.
- Parts Procurement: Integrated inventory management in Dynamics 365 Supply Chain Management ensures technicians have the right parts, triggering automated vendor POs when stock runs low.
Financials, Fines & Customer Portals
Unified ERP Financials & Customer Experience.
- Automated Fine Processing: Directly import UAE traffic fines and tolls, automatically cross-referencing rental contracts to charge the correct driver in Dynamics 365 Finance.
- Warranty & Claims Management: Manage OEM warranty claims directly within the ERP, ensuring your workshop gets paid for covered repairs without administrative bottlenecks.
- IFRS 16 Lease Accounting: For long-term leasing companies, fully automate Right-of-Use (ROU) asset calculations and revenue recognition to ensure flawless audits.
Solve complex rental & service problems with Microsoft AI & Copilot
We leverage Azure Machine Learning & Dynamics 365 Copilot to automate damage inspections, optimize scheduling, and forecast demand.
AI-powered damage detection: During a vehicle return, your staff takes a photo using our Power Apps mobile app. Azure AI Vision instantly analyzes the image, compares it to the pre-rental baseline, and automatically highlights new scratches or dents, eliminating customer disputes.
Copilot for workshop scheduling: Forget manual whiteboards. Microsoft Copilot analyzes incoming repair requests, mechanic skill sets, and spare part availability in real-time to auto-suggest the most efficient daily bay schedules, reducing customer wait times.
Demand forecasting & yield management: We use Azure Machine Learning to analyze historical rental data, upcoming Dubai events (like Gitex), and holiday seasons. The system predicts demand spikes and automatically suggests optimal price increases to maximize your yield.
Microsoft Dynamics 365 Solutions for Fleet & Rental Operations
Powering Every Mile with Dynamics 365 Solutions
- Omnichannel Customer Support
- Corporate Lease Contract Management
- Rental Bookings & Quotes
- Spare Parts Inventory Management
- Automated Vendor POs
- OEM Warranty Tracking
- IFRS 16 Lease Accounting
- Automated Salik & Fine Billing
- Revenue Recognition & Invoicing
- Power Apps: Mobile Damage Inspection Apps
- Power Pages: B2B Client Portals
- Power Automate: Expiry Alerts
Connect with Experts
Let’s build the future of your business—together!
Why Choose Us
Why Choose Team D365 for Unified Automotive Operations?
We bridge the gap between front-desk rentals and back-end mechanical repairs, giving you a singular, integrated workflow without data silos.
Native UAE Compliance
We have pre-built integrations for the painful operational hurdles unique to the GCC: automated Salik reconciliation, RTA fines, and VAT rules.
Microsoft Ecosystem Mastery
As a top implementation partner in UAE, we utilize native Dynamics 365 (Finance, Supply Chain Management, Customer Service) to eliminate the need for bloated, expensive 3rd-party software.
Dedicated Local Workshop Support
If your workshop job cards go down, your business stops. We provide local, responsive, 24/7 support across the UAE to guarantee critical system uptime.
Frequently asked questions
Basic garage tools only handle job cards. As an enterprise ERP, Dynamics 365 integrates your workshop directly with your core financials, spare parts inventory (SCM), mechanic payroll, and customer CRM, providing a 360-degree view of profitability.
Yes. The Dynamics 365 Sales and Finance modules are flexible enough to manage high-volume daily rentals (fast check-outs) as well as complex, multi-year B2B vehicle leases with scheduled maintenance milestones.
We utilize Power Automate and API integrations to import fine/toll data directly from local portals. The system cross-references the timestamp of the fine against active rental contracts and automatically generates an invoice for the responsible driver.
Yes. We build customized Power Apps that allow your handover staff to use tablets or smartphones to complete digital inspection checklists, take photos of damages, and capture digital customer signatures right in the parking lot.
By utilizing Azure AI Vision, the system can compare check-in photos against the vehicle's historical baseline photos. The AI automatically flags newly acquired scratches, dents, or damage, speeding up the return process and reducing human error.
Using Dynamics 365 Supply Chain Management, parts used on a job card are automatically deducted from live inventory. You can set "min/max" thresholds so the system auto-generates purchase orders to vendors when crucial parts (like brake pads or oil filters) run low.
