Microsoft Solutions Partner Business Applications | CRM & ERP
Dubai- UAE
Microsoft Solutions Partner Business Applications | CRM & ERP | Dubai- UAE

Dynamics 365 Field Service

Manage work orders, technicians, and on-site operations with Microsoft Dynamics 365 Field Service. Track customer requests, assets, schedules, and service history using the Dynamics 365 Field Service mobile app. With D365 Field Service Enterprise and Microsoft Field Service, teams can handle cases, inventory, and assets efficiently.

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Dynamics 365 field-service
Dynamics 365 Customer Service

Field Service for Modern Operations

Work Order Management, Technician Scheduling, Asset Management Manage work orders, technicians, and assets with Microsoft Dynamics 365 Field Service. Use CRM for Field Service, Field Service D365, and Business Central Service Management to coordinate all service operations smoothly.

  • Create, assign, and track work orders
  • Technician scheduling boards and mobile updates via Field Service Mobile App Dynamics 365
  • Asset, warranty, and inventory tracking
  • Integrates with Microsoft 365 Field Service, Power BI, Teams, and Business Central

Dynamics 365 Field Service Capabilities

Work Order & Job Management
Work Order & Job Management

Work Order & Job Management

Manage all tasks, parts, and customer information using Dynamics 365 Field Service Enterprise.

Technician Scheduling & Dispatching
 Technician Scheduling & Dispatching

Technician Scheduling & Dispatching

Assign jobs efficiently based on skill, location, and availability using D365 Field Service tools.

Field Service Mobile App
Field Service Mobile App

Field Service Mobile App

Technicians update job status, capture notes/photos, and access asset history via Dynamics 365 Field Service mobile app.

Asset & Inventory Management
Asset & Inventory Management

Asset & Inventory Management

Track equipment, warranties, and field stock with Dynamics 365 Field Service asset management and inventory management.

Customer 360° & Service History
Customer 360° & Service History

Customer 360° & Service History

View complete customer history, service requests, and locations in one platform.

Work Order & Job Management

Work Order & Job Management

Manage all tasks, parts, and customer information using Dynamics 365 Field Service Enterprise.

 Technician Scheduling & Dispatching

Technician Scheduling & Dispatching

Assign jobs efficiently based on skill, location, and availability using D365 Field Service tools.

Field Service Mobile App

Field Service Mobile App

Technicians update job status, capture notes/photos, and access asset history via Dynamics 365 Field Service mobile app.

Asset & Inventory Management

Asset & Inventory Management

Track equipment, warranties, and field stock with Dynamics 365 Field Service asset management and inventory management.

Customer 360° & Service History

Customer 360° & Service History

View complete customer history, service requests, and locations in one platform.

Intelligence & Automation

AI for Field Service, Predictive Maintenance, Connected Field Service. Enhance sales productivity with AI that simplifies work, predicts outcomes, and automates communication. From email drafting to opportunity summarization — Copilot helps your teams focus on closing deals.

AI Copilot in D365 Field Service

AI Copilot in D365 Field Service

Work order summaries, service recommendations, & updates through Dynamics 365 Field Service app.

Predictive Maintenance & Connected Field Service

Predictive Maintenance & Connected Field Service

IoT-based maintenance alerts & equipment monitoring using Connected Field Service.

Automated Scheduling & Service Operations

Automated Scheduling & Service Operations

Auto-assigned technicians, follow-ups, and priority management inside Microsoft Dynamics 365 Field Service.

Automated Scheduling & Service Operations

Real-Time Reporting & Knowledge Tools

Dashboards via D365 Field Service portal, Power BI, Fabric, plus AI-generated guides for technicians.

Our 5-Step Dynamics 365 Field Service Implementation

D365 Field Service Implementation, Workflow Setup, Field Service Implementation Partners UAE. Our 5-step Dynamics 365 Customer Service implementation ensures a clear setup, accurate configuration, and smooth adoption for your support teams.

Dynamics 365 Customer Service Implementation Flow
Discovery Icon

Discovery & Service Mapping

Analyze field workflows, job types, assets, and service processes.

Customization Icon

System Design & Customization

Configure work orders, scheduling rules, mobile settings, and Dynamics 365 Field Service architecture.

Migration Icon

Data Migration

Move customer records, service history, assets, warranties, and inventory.

Training Icon

Training & UAT

Train dispatchers, technicians, and managers on Microsoft Dynamics 365 Field Service mobile app and Enterprise tools.

Support Icon

Go-Live & Ongoing Support

Monitor usage, optimize operations, and provide ongoing Dynamics 365 Field Service support.

Tailored for Your Industry

We deliver industry-specific solutions that address your unique operational challenges and drive digital transformation.

Industry specific solution demonstration
Manufacturing

Manufacturing

Retail

Retail

Trading & Distribution

Trading & Distribution

Banking & Financial Services

Banking & Financial Services

Public Sector

Public Sector

Food & Beverage

Food & Beverage

Food & Beverage

Real Estate

Why Choose d365.ae?

Your Success is Our Priority

Trusted Microsoft Partner UAE with certified D365 Field Service Experts and skilled Field Service Consultants. We are a Microsoft Partner UAE helping businesses deploy and manage Dynamics 365 Field Service with confidence. Our D365 Field Service Experts and consultants ensure smooth implementation, customization, and support.

Certified Microsoft Partner UAE for Dynamics 365 Field Service implementation

Skilled D365 Field Service experts and CRM consultants

Services: implementation, customization, mobile setup, integration, and ongoing support

Experience across manufacturing, utilities, healthcare, and services

Solutions aligned with UAE & GCC standards and Dynamics 365 Field Service license compliance

Proven delivery of scalable field service Dynamics 365 mobile app solutions

Why Choose D365?

Looking for a reliable Field Service system?

Set up Microsoft Dynamics 365 Field Service for structured workflows, mobile updates, and improved service efficiency.

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Consultants

Transform your business digitally!

Schedule a free, no-obligation discovery session with our experts. We'll analyze your needs and outline a path to success with Dynamics 365.

Dubai - United Arab Emirates

Contact us

Dedicated Helpline

800 D365 (3365)

Email

info@d365.ae

Head Office

Metropolis Tower, Burj Khalifa
Blvd, Dubai - UAE

Hours

24 hour Available

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